When a major disruption occurs, the impact on any organization could vary from negligible to extreme. Consequently, organizations need to assess the potential impact of these incidents by completing a Business Impact Analysis (BIA). A BIA is an essential component of an organization’s business continuity plan and evaluates the potential impact of an interruption to critical business operations because of an emergency.
To complete a BIA, the following questions may be discussed with personnel who are deeply knowledgeable about how the organization operates and provides goods/services to clients.
- What essential processes do you need to perform to provide goods/services to your clients or to deliver on your mandate?
- Who is responsible, oversees, or has the authority to make decisions regarding each process?
- What is the longest amount of time you could go without performing each process?
- What would the impact be if you surpassed that time period? Consider the impact on personal safety, the facility, operations, regulatory requirements (if applicable), and the reputation of the facility.
- What would the financial impact be on the operation if you were unable to restore/recover certain processes within the time period shown in question 3?
Below is a template for organizing your discussion.
| Organization Name: |
| Date: |
| Completed By: |
Copy the table below for each essential process you identified.
| Process: |
| Responsible Individual/Group: |
| Tolerable Disruption: |
| Impact Description: |
| Financial Impact: |


