Discuss the following questions with personnel who are deeply knowledgeable about how the organization operates and provides goods/services to its customers.
1 What essential processes do you need to perform in order to provides goods/services to your customer?
2 Who is responsible, oversees, or has the authority to make decisions regarding each process?
3 What is the longest amount of time you could go without performing each process?
4 What would be the impact if you surpassed that time period? Consider the impact to personal safety, the facility, operations, regulatory requirements, and reputation of the business.
5 What would be the financial impact to the business if you were unable to restore/recovery the process within the time period shown in question 3?
Below is an optional template for organizing the results of your discussion immediately follows the questions.
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Organization Name
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Date
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Completed by
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Copy the table below for each essential process you identified.
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Process 1
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Responsible Individual/Group 2
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Tolerable Disruption 3
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Impact Description 4
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Financial Impact 5
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