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Guide to Managing Workplace Disruption

Workplace violence can be directed at one or more specific individuals or the institution. In all cases the institution should make it clear that any threats are taken seriously and reported to the police.

Workplace Violence

Workplace violence can take many forms, including verbal threats, inappropriate comments, physical abuse, gender-based violence, racial or religious discrimination, and cyber bullying. Organizations must be trained to recognize violence in its many forms and have a swift and appropriate response.

Threats Against Individuals

In the case of threats against individuals, the threat’s specifics should be recorded and reported to management and human resources. If a staff member witnesses an act of violence, threatening behaviour, or finds other evidence of intimidation they should report it to management, even if they are not directly involved.

The tone, specificity, and timing of the threat should be investigated to help determine if something was a misunderstood comment or a genuine threat of violence.If the threat is repeated during the investigation, it should be taken seriously and reported immediately to law enforcement and higher management.

Individuals who fear for their safety should be encouraged to take their concerns to management who will document the claim and open an investigation. If the threat seems credible, the staff member may be given special considerations. This can take several forms such as providing an escort to and from the facility. Seek the advice of law enforcement before instituting any special protective policies. Do not make accusations without evidence and the advice of counsel.

If the alleged culprit is known, law enforcement should be notified and asked for their advice on how to proceed before any additional steps are taken.

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